WhatsApp auto-reply generatorgreeting, away and holiday messages
Get three ready-to-use auto-reply messages for your business — a greeting, an after-hours message or a holiday notice — in English or Arabic, then copy the one you like into WhatsApp Business.
- Version 1
Hi! Thanks for messaging our team 👋 To help you faster, send your order and your delivery area.
- Version 2
Welcome to our team! How can we help today? You can send your order and your delivery area, and we'll take it from there.
- Version 3
Hello from our team! We usually reply within minutes. Meanwhile, send your order and your delivery area.
How to use it
- 1
Type your business name and choose what kind of business you run.
- 2
Pick the message: greeting, away (after hours) or holiday — and the language.
- 3
Add your hours or a link if you like, then copy the version you prefer.
Where to paste these messages
In the WhatsApp Business app: Settings → Business tools → Greeting message, or Away message. Greeting messages go to people who write to you for the first time or after 14 days; away messages go out when you set yourself as away or outside the schedule you choose.
What makes a good auto-reply
It tells the customer what happens next and asks for the one thing that saves time — the order, the service they want, the product photo. A reply that only says “we'll get back to you” leaves them waiting with nothing to do.
When an auto-reply is not enough
An auto-reply answers once and stops. If customers keep asking prices, availability or delivery fees after hours, they need real answers, not a holding message — that is where an AI agent helps.
Questions people ask
Is it free?
Yes. The messages are written in your browser from ready templates; nothing is sent to us.
Can I use these messages in the WhatsApp Business app?
Yes. Copy one into the Greeting message or Away message settings of the WhatsApp Business app.
Do they work for Instagram and Messenger too?
Yes, the text works anywhere. Instagram and Messenger have their own automatic reply settings in Meta Business Suite.
Can I edit the messages?
Of course. Treat them as a starting point and change any word so they sound like your business.
What comes next
An away message tells customers you're closed. An AI agent answers them anyway — prices, availability, bookings and orders — at any hour, in their language, on WhatsApp, Instagram, Messenger and TikTok.
See AI customer serviceRead next
- WhatsApp Auto Reply Messages: 20 Greeting & Away Examples (+ Setup)
- WhatsApp Customer Service: 12 Best Practices That Keep Customers Coming Back
- How to Reply to Customer Messages Faster on WhatsApp, Instagram and TikTok