For salons, spas and barbers

A booking chatbot for salonsthat fills your chairs from your DMs

Your clients find you on Instagram and ask in the DMs: “how much for highlights?”, “is Mona free Saturday?”. Flowista answers, books them with the stylist they want and reminds them — while you are busy with the client in the chair.

Start booking clients from your DMs

The short answer

Flowista turns Instagram and WhatsApp messages into bookings for salons, spas and barbers. Its AI agent answers prices from your service list, offers the chosen stylist's real free times and books the visit; a reminder goes out before it, and a follow-up invites clients back.

Sound familiar?

  • Booking by DM takes all day

    “What time works?” “3?” “Taken.” “4?” — ten messages for one booking, typed between clients.

  • Your best posts bring questions, not bookings

    A reel gets fifty comments asking the price, and answering each one by hand never happens.

  • Clients forget, or never come back

    No reminder means no-shows; no follow-up means a happy client books elsewhere next time.

One customer, start to finish

  1. 1

    A client comments “price” under your new colour reel.

    Comments to DMs

  2. 2

    They get a DM a second later and ask: “How much for highlights with Mona on Saturday?”

    AI agent

  3. 3

    The agent gives the price from your list and offers Mona's real free times on Saturday.

    Booking Zone

  4. 4

    The client picks a time; the booking is saved and the client is tagged.

    Booking Zone and Contacts CRM

  5. 5

    A reminder before the visit, and a follow-up a few weeks later inviting them to book again.

    Reminders and Follow-ups

What you use

  • Booking Zone

    Stylists as resources with their own hours, services with length and price, and a ready-made kit for salons to start from.

  • An AI booking assistant

    Answers prices and offers only real free times for the stylist the client wants.

  • Comments to DMs

    A keyword comment on Instagram or Facebook gets an automatic private reply.

  • Follow-ups

    A short series of messages to bring clients back, which stops the moment they reply.

  • Reminders

    Before every visit, with confirm-or-cancel replies so freed slots can be rebooked.

  • Shared inbox

    The whole team sees the DMs, and anyone can take over a conversation.

Live in three steps

  1. 1

    Open Booking Zone, apply the salon kit, then add your stylists, services and hours.

  2. 2

    Teach the AI agent your price list and policies, and switch on its booking tools.

  3. 3

    Connect Instagram and WhatsApp, and add a Comments to DMs rule for your posts.

Questions people ask

Can clients choose their stylist?

Yes. Each stylist has their own hours and services, and the agent offers only that person's free times.

Does it work in Instagram DMs?

Yes, and in WhatsApp, Messenger, TikTok and Telegram. One inbox shows them all.

What about services of different lengths?

Each service has its own length and buffer, so a 30-minute cut and a 3-hour colour fit the calendar correctly.

Can I still book walk-ins by hand?

Yes. Your team books from the calendar like any appointment, and the agent sees that time as taken.

See it with your own customers — start a free trial, no card needed.

Start booking clients from your DMs

Go deeper

Read next

Step-by-step guides

Flowista for other businesses